Availability and Prices:Certain items are available in limited quantities or subject to production delays. We will do everything possible to secure these items
and to fill your order as quickly as possible. In the event that an item is unavailable, aMitzi Baker StudioCustomer Service representative will contact you.
Return Rules and Restrictions:Before returning any purchases you must contact aMitzi Baker StudioCustomer Service representative at info_mitzibakerstudio.com
At that time you will be issued a number and an address to return or exchange your purchase to. Please send your package to our offices via insured U.S. Mail, FedEx,
or UPS. Shipping and handling charges are not refundable. Unworn, unused, and unaltered items may be returned within 14 days of purchase. Sale items are final sale and may not be returned.
When shipping a return, you must include your original receipt. Please save copies for your records. Without a receipt, you will be offered merchandise credit at the current sales price of the item, as long as the merchandise was returned within 14 days of purchase. Shipping and handling costs are non-refundable. We will not accept CODs or third-party billing for returned merchandise. Items purchased at a retail shop, department store, or specialty store may not be returned to the online store.
If you receive an item that has incurred shipping damages, please call
Mitzi Baker StudioCustomer Care at(323) 655-2743or email us atinfo_mitzibakerstudio.com
You can expect a full refund in the form of payment originally used for purchase within 15 days of our receiving the returned product. Your refund will include the cost of the item plus any applicable sales tax. You will only receive a refund on shipping and handling charges incurred if the return is a result of manufacturer defect or a shipping error on our part.
Caring for your Mitzi Baker Handbags:All material used in the design ofMitzi Baker Studioproducts are carefully selected for its color, texture, durability, and beauty. Always store bags stuffed to preserve shape.
Leather used inMitzi Baker Studiohandbags are carefully selected from the finest tanneries from all over the world. Should your handbag become wet, wipe gently with a dry cloth. For regular cleaning or stubborn spot removal, we recommend taking your leather handbag to a professional handbag repair specialist.
Customer Service:
info_mitzibakerstudio.com
323 655 - 2743
